Order on Mass Food Delivery
We believe that local food should be accessible to all, regardless of income. We are proud to accept SNAP/EBT payments on Mass Food Delivery.
To get set up, register for a Mass Food Delivery account, select “SNAP” during the registration process, and enter your details.
If you wish to use your SNAP/HIP funds to purchase items from Mass Food Delivery and have them delivered to your home, you will need to be able to meet the driver at the time of delivery to process payment with your EBT card. Please note that we offer free pickup for all orders at our headquarters, Mycoterra Farm, located at 75 Stillwater Road in South Deerfield, MA.
Note:
- SNAP funds can only be used for eligible food purchases and may not be used for delivery fees.
- Delivery will require a second form of payment (credit or debit card) to be saved to your Mass Food Delivery account for the $10 delivery fee for each order you make. This is a discount for our SNAP/HIP customers from the standard $12.50 delivery fee.
- If you are processing SNAP/HIP payments with the driver, we can only utilize HIP funds that are available on the date of delivery (since that is when the payment is processed), not the order date.
- We strongly recommend placing SNAP/HIP orders at the start of the month to ensure we can process your payment.
Sign up for the CSA Program
We are also proud to offer a CSA, or farm share, program for SNAP/HIP participants. This is a win-win that allows you to utilize your HIP funds in exchange for a monthly delivery of locally grown in-season produce.
Your HIP will be automatically deducted every month (you choose the duration of your participation), and you will receive a box from us with the produce of your choice based on the share you choose. This option also allows for contact-free delivery.
Choose from any of the following options that best fit your needs:
$40 per month shares: (you can select ONE of these options)
- Mixed Produce Share: about 20 pounds of fresh produce or 7 – 9 items per box
- Mix Apple Share: about 20 pounds of apples or 2 – 4 varieties per box
- Mixed Mushroom Share: about 3 pounds of mushrooms or 2 – 4 varieties per box
- Free Choice Share: you select from seasonal produce between 10 – 20 pounds or 4 – 10 items per box
$60 per month Free Choice Share
- You make a weekly selection of seasonal produce, between 15 – 30 pounds or 6 – 15 items per box
$80 per month Free Choice Share
- You make a weekly selection of seasonal produce, between 20 – 40 pounds or 8 – 20 items per box
How to Sign Up
To participate in the program, please complete out the Agreement Form and Credit Card Authorization forms.
You can scan and return the completed forms to sales@massfooddelivery.com.
or
You can mail completed forms to:
Mycoterra Farm
CSA Pilot Program
75 Stillwater Road
South Deerfield, MA 01373
CSA Pilot Program Cancellation
If, for any reason, you need to cancel, you will need to give least 10 days notice by filling out a Cancellation Request. Your CSA share payment will be deducted from your next SNAP benefit issuance and the cancellation will take effect the following month. You will not receive a refund for CSA share payments that have already been deducted.
Why is there a delivery fee for SNAP/HIP customers?
Food access is incredibly important to us. In the beginning, Mass Food Delivery delivered to SNAP customers with no delivery fee because it was a barrier to households relying on SNAP benefits. In addition to waiving the delivery fee, our policy was to leave food even when we did not receive payment.
Mass Food Delivery subsidized over $38,000 worth of food and waived over $150,000 in delivery fees since our inception in 2020. In 2022 alone, we subsidized over $8,000 worth of food and waived over $50,000 in delivery fees.
Unfortunately, this has made a significant impact on our ability to continue to provide food access across the state as we face rising costs including fuel, vehicle upkeep, materials, food, and labor. We are currently filling SNAP orders at a financial loss.
What do I need to know about delivery?
- Please note: When you confirm your order, if we do not deliver to your area, then the only option our system will allow is for pick-up at our headquarters at Mycoterra Farm in South Deerfield, MA.
- We will no longer be able to deliver to most of the southeastern portions of Massachusetts. We will be NOT be delivering to following towns:
- Worcester County: Blackstone, Douglas, Dudley, Hopedale, Mendon, Millville and Uxbridge
- Norfolk County: Plainville and Bellingham
- Plymouth County: Bridgewater, Carver, Duxbury, Halifax, Hull, Kingston, Lakeville, Marion, Marshfield, Mattapoisett, Middleborough, Plymouth, Plympton, Rochester, Wareham
- Bristol County: ALL Locations except Mansfield and Easton
- Dukes County: ALL Locations
- Barnstable County: ALL Locations
- Nantucket County: ALL Locations
If you have any questions or need more information, please email us at sales@massfooddelivery.com